IT Support
Remote
Remote
The IT Support role ensures the smooth operation and reliability of timekeeping systems, biometric devices, and related applications. This position is responsible for maintaining accurate attendance data, providing technical support, and improving system efficiency for daily operations.
Responsibilities
- Maintain timekeeping systems and biometric devices
- Generate and validate attendance reports
- Assist with payroll timekeeping data
- Troubleshoot system and connectivity issues
- Manage user accounts, security, and backups
Must Have
- Bachelor’s Degree in IT, Computer Science, or related field
- 1–2 years of relevant experience
- Basic system troubleshooting and data handling
- Proficiency in Microsoft Excel
- Knowledge of attendance systems and biometrics
Nice to have
- Hands-on biometric device experience
- Understanding of payroll processes
- Strong attention to detail and problem-solving
- Good communication and user support skills